2021 Show Policies

With so many people in one building, it is our goal to ensure the safety of and enjoyment for all attendees and exhibitors at the show. We appreciate the cooperation of all who attend or otherwise participate in the event ("you") in adhering to the show policies below.


Admission Policy/Required Proof of Business

All persons planning to attend World Tea Expo must be registered. World Tea Expo is a private trade show open to the trade and press only, and not open to the public. Individuals who cannot document their direct, professional affiliation to the trade are not qualified to attend the trade show.


Child Policy

No one under the age of 18 will be admitted into the exhibit hall, education sessions, or events.


Literature, Product Distribution

Company promotion, sample and literature distribution by exhibitors must be done within their contracted exhibit space, with the exception of designated sponsorships and marketing opportunities.

Only contracted exhibitors are permitted to promote their products, services or company at the World Tea Expo. Unless a marketing opportunity (i.e., sponsorship, showcase, exhibitor-presented seminar) has been contracted by the exhibitor, all company promotion and product sampling must occur within the contracted booth space. This includes, but is not limited to "roaming" characters, handing out flyers, approaching exhibitor booths to sell products, leaving and/or distributing product information in public spaces and show floor aisles, all of which are prohibited. Exhibitors found doing so will be sent back to their booth space and materials left will be recycled. Attendees will be asked to leave the show and forfeit their badge. Any "suitcasers" should be reported to the Show Office.


Meetings, Events & Seminars

All meetings, events and seminars must be registered with Questex d/b/a World Tea Expo ("Expo Show Management"). Meetings, events and seminars not designated or organized as a part of the show, are not permitted during show floor hours or Expo hosted events. Events, seminars and meetings must be registered and approved by using the Exhibitor Hosted Events Form. Exhibitors have the option to publish their meeting or events on the Expo website or indicate on the form it is a private event. If it is indicated as a private event, it will not be published on the website.


No Smoking

All Expo areas are non-smoking. Anyone who wishes to smoke may do so outside of the building. We appreciate your cooperation.


Animal Policy Reminder

Pets are not allowed at World Tea Expo. The only exception is for service dogs, which must be kept under control at all times. Please contact Customer Service with questions.


Photography/Videography Policy

Filming, videotaping and photography are prohibited at all events, education and seminar sessions, including keynote presentations. Exhibitors and their private consultants may film, photograph and/or videotape their own sponsored events only.

Live TV and nationally syndicated film crews must register to attend and check in at the Show office to receive authorization and may require an escort by a member of the staff in order to photograph and/or videotape at the show.

Attendee indemnifies and holds harmless Questex their respective parent, subsidiaries and affiliates, with respect to any claims from any third party claims whatsoever arising from Attendee's media activities under this waiver.

Photographers and videographers are required to ask permission before filming and must refrain from filming those who do not grant permission. Exhibitors are permitted to photograph and videotape their own booth only.

No other photography or videography is permitted. We reserve the right to refuse entrance to any photographer/videographer.

Each exhibitor and attendee of the Show (i) authorizes Show Management (and its officers, directors, officials, employees, agents, contractors and representatives) to photograph and/or record all or any part of the Show and (ii) grants Show Management the worldwide, perpetual, royalty free right and license to reproduce, distribute, transmit, publicly perform and publicly display all such photographs and recordings, including without limitation, the name, images and likenesses of attendee or exhibitor contained therein (and any derivative works thereof) in any medium (now existing or hereafter developed).


Badge Reprint Fee

In the event that you lose or forget your badge there will be a reprint fee for a replacement badge. To have a replacement badge printed please go to registration with your identification, and one will be printed for you for as detailed below:

Reprint Badge fees are: Retailer and Distributor: $60

Manufacturers, Suppliers and Business Services: $80


Identification Policy/ Right to Verify Identity

Identification is required at all times while attending World Tea Expo. It may be required for entry to the show.

The World Tea Expo reserves the right to verify the identity of any persons, accepting and/or using a show badge. Any person found using another person's badge will have the badge confiscated and will be asked to leave the premises or correctly register.


Badge Name Changes

No name changes on badges will be accepted after a badge has been printed.


Refund Policy

Refunds are not available for the World Tea Conference & Expo.  Substitutions are welcome until the badge has been printed.  Please note that the conference program is subject to change including cancellations and scheduling.  World Tea Conference & Expo is not responsible and refunds will not be provided under these circumstances.  Please check the web site and the on-site directory for the most up-to-date scheduling.


Hold Harmless Policy

You hereby agree to defend, indemnify, and hold harmless, and to the maximum extent permissible under applicable law you hereby expressly release and discharge, Expo Show Management, its affiliates, and each of their respective officers, directors, employees, vendors, agents, contractors, and owners ("Related Parties") from any and all alleged and/or actual liability, claims, actions, lawsuits, costs, fees (including reasonable attorney fees), proceedings, expenses, damages, or losses, of any kind ("Claim") in connection with, or which arise out of or result from, your attendance at and/or participation in the event, including but not limited to any Claim for property damage and/or personal injuries, whether as a result of your negligence or willful misconduct, your violation of these or any other policies of, or agreements with, Expo Show Management or the event venue, your violation of any applicable law, regulation, rule, or ordinance, or otherwise, in each case whether or not foreseeable, and in each case except to the extent such Claim is directly caused by the gross negligence or willful misconduct of Expo Show Management.


Right to Deny or Remove

We reserve right to deny admission to, or remove any party from, World Tea Expo for any reason.

All show policies are subject to change.